Refund Policy

Effective Date: April 28, 2026

At ThinkiumAI, we are committed to delivering high-quality AI solutions and services. This Refund Policy outlines how refunds are handled.

  1. Service Nature
    Due to the custom and digital nature of our services (AI development, automation, consulting), all projects are considered tailored work.
  2. No Guaranteed Refunds
    Payments made for services are generally non-refundable once work has commenced. This includes strategy, development, and implementation phases.
  3. Eligibility for Refunds
    Refunds may be considered in limited circumstances:
  • If no work has started on the project
  • If both parties mutually agree to cancel before significant progress
  • If ThinkiumAI is unable to deliver the agreed service
  1. Partial Refunds
    In some cases, partial refunds may be issued based on the amount of work completed at the time of cancellation.
  2. Subscription or Ongoing Services
    For ongoing services (maintenance, support, or subscriptions):
  • You may cancel future billing at any time
  • No refunds will be issued for already billed periods
  1. Dispute Resolution
    We encourage clients to contact us first to resolve any issues. Most concerns can be addressed through communication and adjustments.
  2. Changes to Policy
    We may update this Refund Policy at any time. Changes will be posted on this page.
  3. Contact
    For refund requests or questions, contact:
    support@thinkiumai.com
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